Unable to download data files
Message boards : Number crunching : Unable to download data files
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Dr Who Fan Send message Joined: 28 May 06 Posts: 87 Credit: 278,104 RAC: 136 |
Unable to download data files BOINC 7.16.20 x64 / Windows Vista 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: Connected to boinc-files.bakerlab.org (128.95.160.134) port 443 (#22057) 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: ALPN, offering http/1.1 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: successfully set certificate verify locations: 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: CAfile: C:BOINCca-bundle.crt 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: CApath: none 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: TLSv1.2 (OUT), TLS header, Certificate Status (22): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36285] Info: TLSv1.2 (IN), TLS handshake, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36285] Info: TLSv1.2 (IN), TLS handshake, Certificate (11): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36285] Info: TLSv1.2 (OUT), TLS alert, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36285] Info: SSL certificate problem: unable to get local issuer certificate 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36285] Info: Closing connection 22054 11/8/2024 14:22:19 | Rosetta@home | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36286] Info: TLSv1.2 (IN), TLS handshake, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36286] Info: TLSv1.2 (IN), TLS handshake, Certificate (11): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36286] Info: TLSv1.2 (OUT), TLS alert, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36286] Info: SSL certificate problem: unable to get local issuer certificate 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36286] Info: Closing connection 22055 11/8/2024 14:22:19 | Rosetta@home | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: TLSv1.2 (IN), TLS handshake, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: TLSv1.2 (IN), TLS handshake, Certificate (11): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: TLSv1.2 (OUT), TLS alert, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: SSL certificate problem: unable to get local issuer certificate 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36287] Info: Closing connection 22056 11/8/2024 14:22:19 | Rosetta@home | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: TLSv1.2 (IN), TLS handshake, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: TLSv1.2 (IN), TLS handshake, Certificate (11): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: TLSv1.2 (OUT), TLS alert, Server hello (2): 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: SSL certificate problem: unable to get local issuer certificate 11/8/2024 14:22:19 | Rosetta@home | [http] [ID#36288] Info: Closing connection 22057 11/8/2024 14:22:19 | Rosetta@home | [http] HTTP error: Peer certificate cannot be authenticated with given CA certificates 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] http op done; retval -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] http op done; retval -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] http op done; retval -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] http op done; retval -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] file transfer status -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | Temporarily failed download of rb_11_07_640733_634328_ab_t000__robetta_FLAGS: transient HTTP error 11/8/2024 14:22:20 | Rosetta@home | Backing off 02:42:30 on download of rb_11_07_640733_634328_ab_t000__robetta_FLAGS 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] file transfer status -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | Temporarily failed download of rb_11_07_640733_634328_ab_t000__robetta.zip: transient HTTP error 11/8/2024 14:22:20 | Rosetta@home | Backing off 03:59:10 on download of rb_11_07_640733_634328_ab_t000__robetta.zip 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] file transfer status -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | Temporarily failed download of rb_11_07_640733_634328_ab_t000__robetta.200.3mers.index.gz: transient HTTP error 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] project-wide xfer delay for 549.596850 sec 11/8/2024 14:22:20 | Rosetta@home | Backing off 02:41:39 on download of rb_11_07_640733_634328_ab_t000__robetta.200.3mers.index.gz 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] file transfer status -184 (transient HTTP error) 11/8/2024 14:22:20 | Rosetta@home | Temporarily failed download of rb_11_07_640733_634328_ab_t000__robetta.200.12mers.index.gz: transient HTTP error 11/8/2024 14:22:20 | Rosetta@home | [file_xfer] project-wide xfer delay for 1022.580035 sec 11/8/2024 14:22:20 | Rosetta@home | Backing off 03:37:17 on download of rb_11_07_640733_634328_ab_t000__robetta.200.12mers.index.gz  
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 Grant (SSSF)Send message Joined: 28 Mar 20 Posts: 1759 Credit: 18,534,891 RAC: 388 |
Two other reports of transient HTTP errors in the "Problems and Technical Issues with Rosetta@home" thread. Still no such issues on my systems. Maybe contact & compare ISPs and geographic location with those others that are reporting such issues? Tracert to the Rosetta servers and see what results you are all getting? This is what i get. tracert 128.95.160.134 Tracing route to fw1.ipd.uw.edu [128.95.160.134] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 2 ms 1 ms 1 ms lo1.bras2.drw1.on.ii.net [150.101.42.195] 3 2 ms 2 ms 1 ms cr2.drw1.on.ii.net [150.101.41.252] 4 55 ms 55 ms 55 ms te0-0-0-14.cr2.bne3.on.ii.net [150.101.35.210] 5 55 ms 55 ms 54 ms syd-gls-har-wgw1-be-40.tpgi.com.au [203.219.107.253] 6 55 ms 55 ms 55 ms syd-gls-har-int3-be-100.tpg.com.au [203.221.3.35] 7 * * * Request timed out. 8 208 ms 208 ms 209 ms be3670.ccr22.sfo01.atlas.cogentco.com [154.54.43.13] 9 225 ms 226 ms 226 ms be2077.ccr22.sea02.atlas.cogentco.com [154.54.0.242] 10 225 ms 225 ms 225 ms 38.88.51.42 11 225 ms 231 ms 225 ms et-7-0-0--4000.uwcr-ads-1.infra.washington.edu [209.124.188.133] 12 * * * Request timed out. 13 * * * Request timed out. 14 226 ms 226 ms 226 ms fw1.ipd.uw.edu [128.95.160.134] Trace complete. Grant Darwin NT |
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Dr Who Fan Send message Joined: 28 May 06 Posts: 87 Credit: 278,104 RAC: 136 |
finally got the data files to download a few minutes ago after several automatic retries. |
JLDun Send message Joined: 31 May 08 Posts: 8 Credit: 73,164 RAC: 1 |
Two other reports of transient HTTP errors in the "Problems and Technical Issues with Rosetta@home" thread. Still no such issues on my systems. Admittedly, I didn't think of a Trace, but I was one of the "Transient" reporters (and eventually got the files to download). Located in Missouri, USA; Google Fiber 300 Mbps (and trying to download onto two different Android devices). 
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Conan Send message Joined: 11 Oct 05 Posts: 153 Credit: 4,303,018 RAC: 3,293 
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I am still having this problem on all my Linux machines, they never download, I was leaving it for a few days but had to abort them. Now I just retry a few times no change so I abort them. I have not run a Linux work unit for over 3 months due to this issue. It appears that my brothers Windows machine is not having these problems. What gives? Does anyone know? Thanks Conan |
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Dr Who Fan Send message Joined: 28 May 06 Posts: 87 Credit: 278,104 RAC: 136 |
Most likely the expired SSL/Security certificate for one or more Rosetta download/upload servers that's been a problem for a few months now. From a posting in Troubleshooting topic: Someone found that if the line |
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Conan Send message Joined: 11 Oct 05 Posts: 153 Credit: 4,303,018 RAC: 3,293
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This work around does seem to work, thank you to whoever came up with this. Conan EDIT:: Spoke to soon, all failing downloads all downloaded after this fix installed. Then they all errored out with output file absent. I will await the next lot of work units to see if it works. If it still fails then I will just set the project to No New Work and forget about it. Shouldn't still have this issue more than 3 Months since reported. |
Jack H Send message Joined: 22 Dec 05 Posts: 3 Credit: 3,197 RAC: 0 |
For some time now, the client has been getting units but can't download them. The deadline is reached and more units are being obtained but still can't download them. Is this from me or Rosetta? No problem with my other projects. Messages du client 
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Jack H Send message Joined: 22 Dec 05 Posts: 3 Credit: 3,197 RAC: 0 |
Message sent 2x by mistake, I can't find how to delete the second one |
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Bryn Mawr Send message Joined: 26 Dec 18 Posts: 412 Credit: 12,545,016 RAC: 13,970 
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See :- https://boinc.bakerlab.org/rosetta/forum_thread.php?id=15395&postid=111968#111968 |
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Jack H Send message Joined: 22 Dec 05 Posts: 3 Credit: 3,197 RAC: 0 |
Most likely the expired SSL/Security certificate for one or more Rosetta download/upload servers that's been a problem for a few months now. Ok... And can I fix it on my side or does Rosetta have to do it? I know where to find /etc/Hosts on Windows. But on Android, I have no idea... |
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Dr Who Fan Send message Joined: 28 May 06 Posts: 87 Credit: 278,104 RAC: 136 |
On Android there is no known fix unless you have rooted the device and then your on your own. Windows, Mac, Linux just edit the hosts file with the info on a new line and save changes. Usually no need to reboot. |
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vdquang Send message Joined: 29 Sep 06 Posts: 11 Credit: 1,593,648 RAC: 773 |
I used the BOINC 7.16.20 x64 for a long time. Recently I could not download new Rosetta tasks. Then I updated the BOINC to 8.0.2 version. The Rosetta and other projects worked OK, except the Einstein@Home one. I posted to E@H forum a topic about this problem, but nobody could give a proper solution. So I reversed using the BOINC 7.16.20 version again, because you and some other people can fix the problem of “no downloading Rosetta tasks”. I am not an IT so I don’t know where to find /etc/Hosts on Windows and how to fix it. Could you please help me. |
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Sid Celery Send message Joined: 11 Feb 08 Posts: 2198 Credit: 41,939,231 RAC: 17,452
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I used the BOINC 7.16.20 x64 for a long time. Recently I could not download new Rosetta tasks. Then I updated the BOINC to 8.0.2 version. The Rosetta and other projects worked OK, except the Einstein@Home one. I posted to E@H forum a topic about this problem, but nobody could give a proper solution. So I reversed using the BOINC 7.16.20 version again, because you and some other people can fix the problem of “no downloading Rosetta tasks”. To edit the Hosts file, follow these steps: Open Notepad as Administrator: Search for "Notepad" in the Windows search bar. Instead of left-clicking it, right-click on Notepad and select "Run as administrator" When the dialog box pops up select Yes To open the Hosts File: In Notepad: Go to File > Open. Navigate to C//Windows/System32/drivers/etc which will appear empty Change the file type filter from "Text Documents (*.txt)" to "All Files". Select the "hosts" file and click "Open" Edit the Hosts File: On a fresh line at the bottom, type 128.95.160.156 boinc-files.bakerlab.org Save the file That should be it. No need to reboot. Return to Boinc manager, select Rosetta and click the "Update" button. Cross fingers  
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vdquang Send message Joined: 29 Sep 06 Posts: 11 Credit: 1,593,648 RAC: 773 |
I used the BOINC 7.16.20 x64 for a long time. Recently I could not download new Rosetta tasks. Then I updated the BOINC to 8.0.2 version. The Rosetta and other projects worked OK, except the Einstein@Home one. I posted to E@H forum a topic about this problem, but nobody could give a proper solution. So I reversed using the BOINC 7.16.20 version again, because you and some other people can fix the problem of “no downloading Rosetta tasks”. Following your instruction, I got the Rosetta tasks downloaded. Thank you, Sid Celery! |
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KaguraMea Send message Joined: 17 Nov 18 Posts: 10 Credit: 408,935 RAC: 3,842
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And can I fix it on my side or does Rosetta have to do it? Only Rosetta can "fix" that, but there are workarounds (one of them being "modifying hosts") for volunteers. I know where to find /etc/Hosts on Windows. But on Android, I have no idea... You can install personalDNSfilter from F-Droid, and add a custom rule (e.g. host entry). personalDNSfilter filters DNS requests sent from your phone, it can also modify DNS response so your phone get 128.95.160.156 when it lookup boinc-files.bakerlab.org . |
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Sid Celery Send message Joined: 11 Feb 08 Posts: 2198 Credit: 41,939,231 RAC: 17,452
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I used the BOINC 7.16.20 x64 for a long time. Recently I could not download new Rosetta tasks. Then I updated the BOINC to 8.0.2 version. The Rosetta and other projects worked OK, except the Einstein@Home one. I posted to E@H forum a topic about this problem, but nobody could give a proper solution. So I reversed using the BOINC 7.16.20 version again, because you and some other people can fix the problem of “no downloading Rosetta tasks”. Good news. I re-checked your tasks and found something very interesting indeed. At first I thought you'd written it here inaccurately (because you aren't an IT expert) but you were quite right. You upgraded from Boinc 7.16.20 to 8.0.2 and your Rosetta tasks started working, which is confirmed in your results, then stopped working when you downgraded Boinc again. How could Rosetta start working after a Boinc upgrade (I'll ignore your Einstein problem for this exercise)? Does the hosts file get changed in Boinc upgrades? Would the same happen if Boinc was reinstalled? Is this a solution to the continuing problem under Android? I've been too busy to experiment the last few days so I haven't tested this theory, but it can't do any harm to try. Does someone else have time to test it for us? What I'm wondering is if the admins here think they've put in a fix but it only works with a reinstallation, otherwise this edit is needed. I've explained myself very badly, but if anyone sees what I'm getting at, please have a go.
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Grant (SSSF) Send message Joined: 28 Mar 20 Posts: 1759 Credit: 18,534,891 RAC: 388 |
How could Rosetta start working after a Boinc upgrade (I'll ignore your Einstein problem for this exercise)?A while back everyone had to upgrade BOINC, or manually update their security certificates (ca-bundle.crt) as the ones with the older BOINC versions had a certificate that was no longer valid. Apparently Rosetta made changes at their server so it wasn't necessary- maybe that is why there are now issues occurring with their download servers? Using older versions of BOINC Client: security certificate expired #3789 Grant Darwin NT |
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Unable to download data files
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